Legal

Privacy Policy

Effective Date: May 2026

Principotes Ksamil respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, process and safeguard your information when you use our website, reservation systems and services.

01

Information We Collect

Personal Information

Full name, email address, phone number, reservation details, billing information, accommodation preferences, and guest requests.

Technical Information

IP address, browser type, device information, cookies and analytics data, and website usage behavior.

Reservation & Experience Information

Restaurant bookings, beach bed reservations, event attendance, suite stays, wellness appointments, guest preferences and history.

02

How We Use Your Information

We use collected information to manage reservations and bookings, provide guest services, personalize experiences, communicate confirmations and updates, improve website functionality, process payments, send marketing communications where permitted, and ensure safety and operational security.

03

Marketing Communications

If you opt in, Principotes Ksamil may send event announcements, promotional offers, seasonal updates, VIP invitations and hospitality news. You may unsubscribe from marketing communications at any time.

04

Payment Processing

Payments may be processed through secure third-party payment providers. Principotes Ksamil does not store complete payment card information on its servers unless explicitly required by applicable systems.

05

Cookies & Analytics

Our website may use cookies and analytics technologies to improve user experience, analyze website traffic, personalize content, and remember user preferences. Users may manage cookie preferences through browser settings.

06

Information Sharing

We do not sell personal information. Information may be shared only where necessary with reservation platform providers, payment processors, hospitality software providers, legal authorities where required by law, and service providers assisting operations. All third parties are expected to maintain appropriate confidentiality and security standards.

07

Data Security

Principotes Ksamil implements reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, disclosure, loss or destruction. However, no online system can guarantee absolute security.

08

Data Retention

Personal information is retained only for as long as necessary to fulfill operational purposes, comply with legal obligations, resolve disputes, and maintain business records.

09

Your Rights

Subject to applicable law, users may request access to personal data, correction of inaccurate information, deletion of personal data, restriction of processing, and withdrawal of marketing consent. Requests may be submitted using the contact details below.

10

Third-Party Links

The website may contain links to external websites or social media platforms. Principotes Ksamil is not responsible for the privacy practices or content of third-party websites.

11

Children's Privacy

Our website and services are not directed toward children without parental supervision. We do not knowingly collect personal information from minors where prohibited by law.

12

International Users

By using the website from outside Albania, users understand that information may be processed in accordance with Albanian and applicable international data protection standards.

13

Policy Changes

Principotes Ksamil reserves the right to update this Privacy Policy at any time. Updated versions will be published on the website with revised effective dates.

14

Contact Information

For any privacy-related requests or questions, please contact: Principotes Ksamil Ksamil, Albania Email: principotesksamil@gmail.com