Legal

Terms & Conditions

Effective Date: May 2026

Welcome to the Principotes Ksamil website. By accessing, browsing or using this website, making a reservation or using any of our services, you agree to comply with and be bound by the following Terms & Conditions.

01

General Information

Principotes Ksamil is a hospitality and lifestyle destination located in Ksamil, Albania, offering restaurant services, beach beds and cabana reservations, lounge and nightlife experiences, wellness services, sea experiences and activities, accommodation suites, and event and VIP reservations. Throughout these Terms, "Principotes Ksamil," "we," "our," or "us" refers to the operating company managing the venue and website.

02

Reservations

2.1 Restaurant Reservations

Restaurant reservations are subject to availability and confirmation. Principotes Ksamil reserves the right to modify table allocations, apply minimum spend requirements during peak periods or events, and cancel reservations in cases of operational necessity, force majeure or policy violations. Guests arriving late may have their reservation released after a reasonable grace period.

2.2 Beach Bed & Cabana Reservations

Beach beds, cabanas and VIP beach areas are available by reservation. Reservations may require advance payment or deposit, minimum spend commitments, and identification upon arrival. Reserved areas not claimed within the communicated timeframe may be released without refund unless otherwise agreed.

2.3 Nightlife & VIP Table Reservations

VIP table reservations and nightlife bookings may include minimum spend requirements, bottle service packages, entry conditions, and dress code policies. Principotes Ksamil reserves the right to refuse entry or service to any guest behaving inappropriately, intoxicated or in violation of venue policies.

2.4 Suite Reservations

Suite reservations are subject to availability and booking confirmation. Guests may be required to provide full identification, payment guarantee, and security deposit. Check-in and check-out times will be communicated during booking. Principotes Ksamil reserves the right to cancel or refuse accommodation in cases involving fraudulent activity, property damage risk, illegal conduct, or breach of these Terms.

03

Cancellation & Refund Policy

3.1 Restaurant & Beach Reservations

Guests may cancel their reservation up to 24 hours prior to the scheduled reservation time. If cancellation is requested less than 24 hours before the reservation, the reservation becomes non-cancellable, any deposit or payment made will be non-refundable, and no modification or refund will be granted.

3.2 VIP Tables & Private Areas

All VIP table reservations, private lounge areas and exclusive nightlife reservations are strictly non-cancellable and non-refundable. Once confirmed, these reservations cannot be cancelled, modified, or refunded. This policy applies regardless of attendance, arrival delays or changes in guest plans.

04

Payment Terms

Payments made through the website or reservation systems may be processed through third-party payment providers. By making a payment, guests confirm that they are authorized to use the payment method, payment information provided is accurate, and they accept any applicable taxes, fees or service charges. Principotes Ksamil is not responsible for interruptions, errors or failures caused by third-party payment systems.

05

Wellness & Sea Experiences

Guests participating in wellness treatments, fitness activities, jet ski experiences, RIB tours, and water-based activities do so voluntarily and at their own risk. Guests are responsible for informing staff of relevant health conditions, following safety instructions, and using equipment responsibly. Principotes Ksamil shall not be liable for injuries, losses or damages arising from misuse, negligence or failure to comply with safety instructions.

06

Dress Code & Guest Conduct

To maintain the atmosphere and standards of the venue, Principotes Ksamil reserves the right to enforce dress code requirements, refuse entry or service, and remove guests engaging in disruptive, aggressive, illegal or unsafe behavior. Any damage caused to property, equipment or facilities by guests may result in financial liability.

07

Events & Force Majeure

Principotes Ksamil may modify, postpone or cancel events, reservations or services due to weather conditions, government restrictions, technical issues, safety concerns, or force majeure events beyond reasonable control. In such cases, we will attempt to provide alternative solutions where possible.

08

Website Content & Intellectual Property

All website content, including logos, branding, photography, videos, text, graphics and design elements, is the property of Principotes Ksamil or its licensors and is protected by intellectual property laws. No content may be copied, reproduced, distributed or used without prior written consent.

09

Third-Party Services

The website may integrate or link to third-party platforms including reservation systems, payment processors, social media platforms and external booking providers. Principotes Ksamil is not responsible for the privacy practices, availability or content of third-party services.

10

Limitation of Liability

To the maximum extent permitted by applicable law, Principotes Ksamil shall not be liable for indirect or consequential damages, lost profits or business interruption, technical website interruptions, third-party system failures, loss of personal belongings, or circumstances beyond our reasonable control. Guests use the website and services at their own discretion and risk.

11

Privacy

Use of this website is also governed by our Privacy Policy. By using the website or making a reservation, you consent to the collection and processing of information as described therein.

12

Modifications

Principotes Ksamil reserves the right to modify these Terms & Conditions at any time. Updated versions will be published on the website with revised effective dates. Continued use of the website or services constitutes acceptance of any updated Terms.

13

Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of the Republic of Albania. Any disputes arising in connection with the website or services shall be subject to the jurisdiction of the competent Albanian courts.

14

Contact

For questions regarding these Terms & Conditions, please contact: Principotes Ksamil Ksamil, Albania Email: principotesksamil@gmail.com